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Panorama Hospitality’s long-standing commitment to safeguard the privacy of information our clients entrust to us is essential to our goal to be the first choice for total hotel management services. Protecting the confidentiality and security of client information has always been an integral part of how we conduct our hotel management business.
We pledge to ensure our global business practices protect your privacy.
Panorama Hospitality makes this statement in respect of its basic policies concerning the protection of personal information of its clients.
- In order to protect your personal information, we will comply with the Protection of Personal Information Law (the Law) as well as all other applicable laws and regulations guidelines issued by our regulators, this Privacy Policy statement and any other documentation which may govern your relationship with Panorama Hospitality.
- Where it is necessary for us to obtain personal information, we will only do so by lawful and fair means.
- Unless otherwise agreed to between you and us or in exceptional circumstances (but always in compliance with paragraph 1 above), we will only use your personal information within the scope of achieving the following purposes:
for providing hotel management services; e.g.
• for making reservations, and replying to request of hotel information
• for sales promotions or marketing;
• for research and development of sales products and services;
- We will not obtain from you, use, or provide to a third party, information regarding race, faith, lineage, ethnicity, domicile of origin, physical or mental healthcare or criminal records or any other sensitive information except for our proper business management or any other purposes deemed necessary by law.
- We may outsource all or part of the handling of your personal data to third parties approved by us in order
to accomplish the purposes set out in Paragraph 3 above. We will supervise any such outsourcing service provider as necessary to ensure the personal data is secure in accordance with applicable laws and guidelines.
- We will take any necessary and adequate security measures and exercise adequate supervision over all officers and employees and any outsourcing service providers to protect your personal data against leaks, loss or damage, etc.
- You may request disclosure of the personal information we hold on you, or request the amendment, removal or updating of such personal information by writing to the information desk at the address set out in Paragraph 8 below. After we obtain satisfactory evidence of your identity, we will seek to address your request in accordance with the applicable laws and guidelines.
- If you have any questions or comments regarding our security measures in respect of your personal data or regarding this statement, you can contact the information helpdesk for Personal Information in the following ways:
Information Helpdesk for Personal Information
Panorama Hospitality
Yebisu Garden Place Tower
4-20-3 Ebisu, Shibuya-ku, Tokyo 150-6011
Phone: 03-4570-8200
Office hours: 9:00 a.m. - 5:00 p.m.
(excluding Saturday, Sunday, national holidays and year-end through new year holidays)
- This statement may be amended from time to time. At the time of any amendment, we will publish a revised statement in substitution for this webpage. In addition, up-to-date hardcopies of this statement are available at the front desk of the seventh floor of our offices at the address set out in section 9 above.
- In order to constantly monitor and, where necessary, improve our handling of your personal information we will periodically review this statement and security measures or any other associated activities related to Personal Data.
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